Welcome to WSQATO

Providing consultancy and management services to companies
who would like to become WSQ 
Approved Training Organisations (ATOs)

Who are we? 

We are a team of highly skilled professionals which provides consultancy and management services to companies who would like to become WSQ Approved Training Organisations (ATOs). We have diverse skill sets – some of us are ACTA-certified trainers and assessors, some of us are DACE-certified course developers, and some of us are WSQ ATO business consultants – but we have one thing in common: every one of us is committed to using our expertise to guide your organization through the WSQ ATO application process. We have more than 10 years of experience in helping our clients achieve WSQ ATO status, and we have made that process so much easier for our clients. 

PRINCIPAL CONSULTANT 

Stephanie Tan 

 

Stephanie is currently a Corporate Development Consultant, WSQ ATO Business Consultant and a DACE Certified Course Developer, providing consultancy and management services to medium and large size companies. She has served multiple clients across different sectors and frameworks ranging from Business Management, Service Excellence, Creative, Community Services, Food and Beverage, Beauty & Spa Services, Cleaning and Generic Manufacturing. Over the years, she has developed more than 60 WSQ and Non-WSQ courses in these areas. 

Stephanie has been appointed as a Specialist Adult Educator (Curriculum Development) under the Adult Education Professionalisation (AEP) network by Institute for Adult Learning Singapore (IAL).  AEP aims to provide professional recognition to Adult Educators for both pedagogical and professional excellence, based on the Adult Educator’s achievements and contributions.  

Prior to being a consultant, Stephanie has more than 5 years of corporate development experience in one of the top five global library providers with significant presence in the Public Library market of Australia and New Zealand. One of her key roles during her appointment was to develop and implement staff training & development programme for 300 staff strength as well as responsible for attaining and maintaining of WSQ ATO status for the organisation. 

Till to date, she has managed more than 20 training organisations and has successfully brought these training organisations’ vision to greater heights through her dedicated project management approach and strong administration skills to ensure project and development are on task. Through her meticulous methodologies in curriculum development, she is highly recommended as a reliable and trustworthy courseware developer by SkillFuture Singapore auditors.  

CO-PRINCIPAL CONSULTANT 

Roland Ang 

 

Roland believes that a good teacher is a good learner before he can become a good inspiration. He was the 2007 National Day Honors Commendation Medal Awardee for his contribution in education as Senior Education Officer in Physics teaching, Head of Department in Student Welfare and a caring counsellor.  

In 2011 and 2012, as the Head of Department of Science, he once again received two individual school awards – The Skillful Teacher Award and The Outstanding Inspiring Teacher Award as he continued to train teachers in using, firstly, Educational Technologies to better engage their students, secondly, powerful Questioning Techniques for self-reflection and self-exploration to empower students to think beyond classrooms; and last but not least, Self-motivating Belief Systems, not only to rekindle their passion in teaching, but more importantly, to inspire their next generation to learn with passion and contribute back to their society.  

Roland has conducted several workshops and training for parents and teachers since 2005 in enhancing student development and academic performance. He has been consulted frequently in designing and conducting teachers’ and students’ developmental and teaching programmes and workshops in his school. As part of the school professional development committee, he has conducted a series of workshops for the entire teaching staff in incorporating Assessment for Learning, Social Emotional Learning in academic subjects. 

Presently, as an entrepreneur running four companies ranging from consultancy, training, learning technologies development and media production, he aims other than equipping teachers with educational technologies. As a certified Singapore Workforce Qualifications trainer for adults, he also aims to share his passion in film production, creative processes and educational technologies to support adults in their skills development and lifelong learning. Recent years, Roland was invited to be master trainer for Bandung MOE and Jakarta Indonesia Senior Teachers in Assessment for learning and using educational technologies, while he continues to develop WSQ curriculum and SkillsFuture courses for adult skills training for Training Organisations in Singapore. 

What is our track record?

Some of the training organisations that we have served and support continually includes:

Our Services

What services do we provide?

Instead of just giving you advice like most consultants do, we will work closely with your organization to develop systems, processes, and documentation according to SkillsFuture Singapore (SSG)’s requirements. We will take your organization step by step through the process of becoming an ATO – from getting your organization approved to getting your courses accredited to developing systems and putting them in place so you can fulfil your responsibilities as an ATO.

We will be there when it is time for SSG to audit your organization, and we will be there to help you with the day-to-day task of handling WSQ ATO-related matters. In fact, we will be by your side throughout your WSQ ATO journey.

Besides providing WSQ ATO consultancy and management services, we also provide Non-WSQ consultancy and management services, Training Programme for potential and existing ATOs to equip them with the necessary skills to operate a training organization in accordance to national standard, Preliminary Assessment of organisation to become an ATO, Online Learning Technology and Integrated Auditing & Training Operating System for training organisations.

WSQ ATO

What is WSQ Approved Training Organisation (ATO)?

Any organisation that wishes to offer WSQ courses and is accredited by SSG to provide WSQ training and assessments is considered to be a WSQ ATO. 

There are 3 types of WSQ ATOs:

  1. Public ATO refers to an institution that offers training to the general public, including corporate clients and/or public walk-ins.
  2. Public and in-house ATO refers to an institution that offers training to the general public and its own employees.

  3. In-house ATO refers to a company that conducts training for its own employees only

What is the WSQ ATO Application Process?

There are four steps to become WSQ Approved Training Organisation.

Organisation Approval<br />
  • Evaluation of organisation’s suitability to enter and provide training/ assessement under WSQ
Course Accreditation<br />
  • Evaluation of ATO’s proposed WSQ course
Roles and Responsibilities
  • ATO is required to deliver training and/or assessment and to issue certificates
Continuous Improvement Review
  • Evaluation of ATO’s WSQ management, operations and internal quality assurance systems and practices
  1. Get your organisation approved (OA application)
  2. Get your courses accredited (CA application)
  3. Understand your roles and responsibilities
  4. Maintain and upkeep the standard through continuous improvement review

What are the benefits of being a WSQ ATO?

  1. As a WSQ ATO, you can provide high-quality training that’s recognized nationwide

Only WSQ ATOs can deliver WSQ courses, conduct WSQ assessments, and give out WSQ qualifications. As all WSQ ATOs and the courses they conduct have been vetted by SSG, the title of ATO lends credibility to your organization’s ability to provide high quality courses and qualifications that will be recognized anywhere in Singapore and neighbouring countries. In addition, only WSQ ATOs are allowed to use the WSQ Training logos on the certificates and statements of attainment that they issue. These logos are further indicators of high quality, and because they are sure to impress prospective employers, learners will flock to your courses.

  1. WSQ courses are eligible for SDF funding

Individuals can apply for funding worth up to 95% of the course fee. In addition to course fee subsidies, a training allowance of $4.50 per hour is also available under the Workfare Training Support Scheme for Singapore citizens who are 35 and above and who earn less than $2,000 a month. For more information on funding for individuals, click here.

Employers are able to apply for funding worth up to 95% of the course fee. On top of that, they can apply for absentee payroll funding of up to 80% of the employee’s hourly basic salary. For more information on funding for employers, click here.

What are the additional benefits of being an In-House ATO?

In-house ATOs are companies which only conduct training for their own employees. Here are four reasons why you might want to become one.

  1. In-house ATOs can train their own staff at convenient times.
    Companies which have been registered as in-house ATOs can train their staff whenever they find it convenient instead of having to follow the schedule of an external training provider.
  1. In-house ATOs can customize their training programmes to meet specific needs.
    In-house ATOs can choose what skills they would like their employees to learn and write training content emphasizing these skills. They can also write training content that improves employee productivity in response to their specific business needs and the current market conditions.
  1. In-house ATOs can reduce their training costs.
    In-house ATOs no longer have to contribute to the profit margins of the external training providers they used to send their staff to. In addition, they may be able to get course fee funding and absentee payroll funding, allowing them to save even more on training costs.
  1. In-house ATOs can reduce their recruitment costs.
    In-house ATOs will become known as organizations that provide nationally accredited training to their employees. This will have a positive effect on their ability to attract and retain staff, thus lowering recruitment costs.

Why is it important to have a structured and systematic set of systems and capabilities in place?

Continuous improvement review is essential to evaluate and review ATO’s WSQ management, operations, and internal quality assurance systems and practices. This is to ensure ATO’s workflow and processes are adherence to SSG’s standard. In the event that the requirement is not adhered to, SSG reserves the right to suspend your ATO status up to a certain period.

 

Why you need a WSQ ATO consultant and services?

Our WSQ ATO Consultancy and Management Services provides advice and management for potential ATOs. We help organisation through the process of becoming an ATO… from organisational approval application, course accreditation application, developing systems and capabilities to support fulfilment of the roles and responsibilities of an ATO, to continuous improvement review audits, and ongoing management.

Three most important reasons why you need a WSQ ATO consultant:

  1. When your organisation does not have the specific expertise to develop the systems and capabilities to support fulfilment of the roles and responsibilities of an ATO and you only need these skills occasionally. Hence, it just does not make financial sense by filling this role with a full-time employee.
  1. When you need to develop a set of systems and capabilities from stretch. Our team has served multiple clients in the same sector and across different sectors, hence our experience can direct you away from potential pitfalls that you might not know exist. Furthermore, we are also able to recognize many different organizational models and many different solutions to common problems faced by the potential ATOs.
  1. When you need to ensure the systems are implemented successfully and suggested changes are maintained. We have incorporated client training as part of our services. Hence, we do not only educate client employees on necessary knowledge and skills, but also train them in using the tools developed.

How we are able to assist you to setup effective systems and attain ATO status by half the duration?

Our team has more than 10 years of experience in facilitating and managing the process of achieving ATO. We do not just give consultation and leave the actual work for you to do. We will actually work with your employees to develop the systems, processes and documentation according to SSG’s requirement.

We are a team of highly skilled professionals. Unlike your in-house employees, we often have the ability to look at your organisation situations without bias and are less distracted by your office issues, hence we can be more productive than your in-house staff.

 

How we will address your fears and concerns? 

Our team has served multiple clients in the same sector and across different sectors, hence our experience can direct you away from potential pitfalls that you might not know exist. With the best practices accumulated across industries and functions, we are able to recognize many different solutions to common problems faced by the potential ATOs, therefore able to manage such problems more efficiently and effectively.

What benefits you can gain from our services?

The advantages of engaging our WSQ ATO Consultancy and Management Services are:

  1. We have the specialised skills and abilities in setting up ATO that are not available in your organization. Even if they do exist, outsourcing can free your management staff to concentrate on your core business.
  2. After adding in all remunerations and overheads costs, engaging a consultant is often less expensive than hiring a full-time employee.
  3. With our experience, expertise and less distraction by your office issues, we are often more productive than your in-house staff, and therefore able to work faster, save time and produce result.

     

    What are the considering factors of being an ATO?

 One of the first questions you need to ask is … why? and

  • What type of training courses you intend to offer?
  • Have you considered the potential costs, risks and challenges?
  • Are you going to train only your own employees? (i.e. operate as an in-house ATO)
  • Are you going to conduct your ATO as a profitable business? (i.e. offering training to the public)
  • Do you have a marketing plan, set of systems and capabilities in place?
  • Can you prove your financial viability?

These are some of the initial audit requirements by SSG.

Preliminary Assessment

Why do you need a preliminary assessment of your organisation before applying to become an ATO?

 

To attain a more sustainable, efficient and at the same time more cost-effective approach before venturing into a highly administrative and rigorous system in maintaining adult training standards in Singapore, we can conduct a preliminary assessment of your organisation on the suitability of becoming an ATO. During this process, we will evaluate your organisation’s suitability to becoming an ATO, identify the criteria gaps and advice on the actions to be taken.

 

What if the preliminary assessment shows that your organisation is not ready for ATO?

 

 If after preliminary assessment evaluation, and the result shows that your organisation is not ready for ATO, but your organisation still think that ATO is still worth proceeding, then a more detailed understanding and collaboration can be better forged for this development.

Alternatively, you may consider to apply as a Non-WSQ Course Approved Training Provider, while preparing your organisation to be ready for ATO. To become a Non-WSQ Course Approved Training Provider, see Non-WSQ Course Funding page for more details.

Non-WSQ Course Funding

What is the Non-WSQ Course Funding application process?

 

There are two steps to become a Non-WSQ Course Approved Training Provider.

Apply for Training Organisation Profile

Apply for Course Funding

What are the benefits of being a Non-WSQ Course Approved Training Provider?

Obtain subsidies by SSG for your training organisation’s courses

 

After your organisation profile and course funding are approved, your course will be available in SkillsConnect for training grant applications.

Furthermore, all Singapore Citizens aged 25 and above will receive an opening credit of S$500 from January 2016. The credit will not expire and the government will provide periodic top-ups, so individual may accumulate their credit. Singapore Citizens with SkillsFuture Credit account may apply for funding directly from SkillsFuture Credit portal.

Singapore Citizen

Aged 25 years and above

Receive S$500 initial credit

Your approved courses will be featured in the MySkillsFuture course portal.

Boost Outreach

Reach a wider pool of individuals interested in your courses

Showcase Course Information

Publish additional course information

Enhance Your Presence

Promote your organisation and trainers

How we are able to assist you to achieve your Non-WSQ Course approval by half the duration?

Our team has more than 10 years of experience in facilitating and managing the process of achieving Non-WSQ Course approval. We do not just give consultation and leave the actual work for you to do. We will actually work with your employees to prepare the submission documents as well as helping you to review your course materials to ensure that they are align to SSG’s requirements.

We are a team of highly skilled professionals. Unlike your in-house employees, we often have the ability to look at your organisation situations without bias and are less distracted by your office issues, hence we can be more productive than your in-house staff.

Online Learning Technology

Why do you need an Online Learning Technology / Learning Management System?

 

ATOs providing full qualifications are subjected to incorporate blended learning in their WSQ Full Qualification. Blended learning is the use of an appropriate mix of classroom learning, e-learning and workplace learning to improve learning efficacy and accessibility.

E-Learning refers to online learning that is usually delivered through a Learning Management System or technology-enabled learning.

How we are able to assist you to setup an effective online learning system that meet SSG’s requirement?

 

 A key component in e-learning is interactivity, as it has been proven to have significant impact on the effectiveness of the learning process. With this in mind, our online learning system includes multi-media technology and scenario-based questioning so that learners can be more engaged and involved in the e-learning process.

We are a business training & education consultancy organisation with in-house digital media content production and learning management system development capabilities. We can definitely bring your online learning to the next level.

Training Programme for Potential / Existing ATOs

 

Why do you and/or your staff need to attend this training programme?

We have specially designed a WSQ approved training programme for training organizations aiming to equip their staff with effective & efficient skills and knowledge in training system planning and implementation, which includes the process flow [what, who, when, why and how] of tasks as well as managing teams in a training organization.

Upon completing the training programme, learners will be equipped with the needed skills to operate a training organization in accordance to SSG’s requirement.

How will this training programme benefit existing ATOs?

 

Continuous improvement review is essential to evaluate and review ATO’s WSQ management, operations, and internal quality assurance systems and practices. This is to ensure ATO’s workflow and processes are adherence to SSG’s standard. In the event that the requirement is not adhered to, SSG reserves the right to suspend your ATO status up to a certain period.

How will this training programme benefit pre-ATOs?

 

During this training programme you will understand SSG’s requirement in operating an ATO and thereafter you will be able to better evaluate your organisation’s suitability to becoming an ATO prior to venturing into a highly administrative and rigorous system.

Integrated Auditing & Training Operating System

What is an Integrated Auditing & Training Operating System (iATOS)?

 

This is a centralised automation system to capture all data and information that comply with SSG’s requirements and regulations.

What are the benefits of using iATOS?

 

  1. Increase process efficiency and quality standards
  2. Generate relevant reports that are required for submission to SSG
  3. Allow multiple types of users to access the system so that common information can be shared among the users in real time

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Contact Us

Address: 3 Ang Mo Kio Street 62, Link@AMK #07-17, Singapore 569139

Telephone: +65 6451 4530

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