Our Services

What services do we provide?

Instead of just giving you advice like most consultants do, we will work closely with your organization to develop systems, processes, and documentation according to SkillsFuture Singapore (SSG)’s requirements. We will take your organization step by step through the process of becoming a SSG Funded TP – from getting your organization approved to getting your courses accredited to developing systems and putting them in place so you can fulfil your responsibilities as a SSG Approved Training Provider.

We will be there when it is time for SSG to audit your organization, and we will be there to help you with the day-to-day task of handling SSG TP-related matters. In fact, we will be by your side throughout your SSG TP journey.

Besides providing consultancy and management services, we also provide:

SSG Funded Training Provider (formerly WSQ ATO)

Who is SSG Funded Training Provider (SSG TP)?

Any organisation that wishes to offer courses that are funded by SSG is a SSG Funded Training Provider. The funded courses can be either WSQ or Non-WSQ courses.

There are 3 types of SSG Funded (WSQ Course) Training Providers:

1. Public TP refers to an institution that offers training to the general public, including corporate clients and/or public walk-ins.

2. Public and in-house TP refers to an institution that offers training to the general public and its own employees.

3. In-house TP refers to a company that conducts training for its own employees only

To become SSG Funded (Non-WSQ Course) Training Providers, see Non-WSQ Course Funding page for more details.

What is the SSG Funded TP Application Process?

There are four steps to become SSG Funded Training Provider.

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1. Organisation Registration (OR)

  • Evaluation of organisation’s suitability to enter and provide training/ assessement under WSQ
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2. Course Accreditation

  • Evaluation of TP’s proposed WSQ course
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3. Roles and Responsibilities

  • TP is required to deliver training and/or assessment and to issue certificates
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4. Continuous Improvement Review

  • Evaluation of TP’s WSQ management, operations and internal quality assurance systems and practices
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Get your organisation registered (OR application)

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Get your courses accredited (CA application)

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Understand your roles and responsibilities

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Maintain and upkeep the standard through continuous improvement review

What are the benefits of being a SSG Approved Training Provider?

1. As a SSG Approved TP, you can provide high-quality training that is recognized nationwide

Only SSG Approved TPs can deliver WSQ courses, conduct WSQ assessments, and give out WSQ qualifications. As all SSG TPs and the courses they conduct have been scrutinized by SSG, the title of SSG Approved TP lends credibility to your organization’s ability to provide high quality courses and qualifications that will be recognized anywhere in Singapore and neighbouring countries. In addition, only SSG Funded (WSQ Course) Training Providers can use the WSQ Training logos on the certificates and statements of attainment that they issue. These logos are further indicators of high quality, and because they are sure to impress prospective employers, learners will flock to your courses.

2. WSQ courses are eligible for SSG’s grant

Individuals can apply for funding worth up to 90% of the course fee.

Employers can apply for funding worth up to 90% of the course fee. On top of that, they can apply for absentee payroll funding of up to 80% of the employee’s hourly basic salary. 

What are the additional benefits of being an In-House TP?

In-house TPs are companies which only conduct training for their own employees. Here are four reasons why you might want to become one.

Convenient time

Meet specific needs

Reduce training cost

Attract & retain staff

Why is it important to have a structured and systematic set of systems and capabilities in place?

Continuous improvement review is essential to evaluate and review TP’s WSQ management, operations, and internal quality assurance systems and practices. This is to ensure TP’s workflow and processes are adherence to SSG’s standard. In the event that the requirement is not adhered to, SSG reserves the right to suspend your SSG Approved TP status up to a certain period.

Why you need a SSG TP consultant and services?

Our SSG TP Consultancy and Management Services provides advice and management for potential TPs. We help organisation through the process of becoming a SSG Approved TP… from organisational registration application, course accreditation application, developing systems and capabilities to support fulfilment of the roles and responsibilities of a SSG Approved TP, to continuous improvement review audits, and ongoing management.

Three most important reasons why you need a SSG TP consultant:

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1.

When your organisation does not have the specific expertise to develop the systems and capabilities to support fulfilment of the roles and responsibilities of a SSG Approved TP and you only need these skills occasionally. Hence, it just does not make financial sense by filling this role with a full-time employee.

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When you need to develop a set of systems and capabilities from stretch. Our team has served multiple clients in the same sector and across different sectors, hence our experience can direct you away from potential pitfalls that you might not know exist. Furthermore, we are also able to recognize many different organizational models and many different solutions to common problems faced by the potential TPs.

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3.

When you need to ensure the systems are implemented successfully and suggested changes are maintained. We have incorporated client training as part of our services. Hence, we do not only educate client employees on necessary knowledge and skills, but also train them in using the tools developed.

How we are able to assist you to setup effective systems and attain Approved TP status by half the duration?

Our team has more than 15 years of experience in facilitating and managing the process of achieving SSG Approved TP status. We do not just give consultation and leave the actual work for you to do. We will actually work with your employees to develop the systems, processes and documentation according to SSG’s requirement.

We are a team of highly skilled professionals. Unlike your in-house employees, we often have the ability to look at your organisation situations without bias and are less distracted by your office issues, hence we can be more productive than your in-house staff.

How we will address your fears and concerns?

Our team has served multiple clients in the same sector and across different sectors, hence our experience can direct you away from potential pitfalls that you might not know exist. With the best practices accumulated across industries and functions, we are able to recognize many different solutions to common problems faced by the potential TPs, therefore able to manage such problems more efficiently and effectively.

What benefits you can gain from our services?

The advantages of engaging our SSG TP Consultancy and Management Services are:

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1.

We have the specialised skills and abilities in setting up SSG Approved TP that are not available in your organization. Even if they do exist, outsourcing can free your management staff to concentrate on your core business.

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2.

After adding in all remunerations and overheads costs, engaging a consultant is often less expensive than hiring a full-time employee.

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3.

With our experience, expertise and less distraction by your office issues, we are often more productive than your in-house staff, and therefore able to work faster, save time and produce result.

What are the considering factors of being a SSG Funded TP?

One of the first questions you need to ask is … why? and

  • What type of training courses you intend to offer?
  • Have you considered the potential costs, risks and challenges?
  • Are you going to train only your own employees? (i.e. operate as an in-house TP)
  • Are you going to conduct your TP as a profitable business? (i.e. offering training to the public)
  • Do you have a marketing plan, set of systems and capabilities in place?
  • Can you prove your financial viability?

These are some of the initial audit requirements by SSG.

Preliminary Assessment

Why do you need a preliminary assessment of your organisation before applying to become a SSG Funded TP?

To attain a more sustainable, efficient and at the same time more cost-effective approach before venturing into a highly administrative and rigorous system in maintaining adult training standards in Singapore, we can conduct a preliminary assessment of your organisation on the suitability of becoming a SSG Funded TP. During this process, we will evaluate your organisation’s suitability to becoming a SSG Funded TP, identify the criteria gaps and advice on the actions to be taken.

What if the preliminary assessment shows that your organisation is not ready for SSG Funded TP?

If after preliminary assessment evaluation, and the result shows that your organisation is not ready for SSG Funded TP, but your organisation still think that SSG Funded TP is still worth proceeding, then a more detailed understanding and collaboration can be better forged for this development.

Alternatively, you may consider to apply as a SSG Funded TP (Non-WSQ Course), while preparing your organisation to be ready for SSG Funded TP (WSQ Course). To become a Non-WSQ Course Approved Training Provider, see Non-WSQ Course Funding page for more details.

What is the Non-WSQ Course Funding application process?

There are two steps to become a Non-WSQ Course Approved Training Provider.

Apply for Organisation Registration (OR)

Apply for Non-WSQ Course Funding

What are the benefits of being a Non-WSQ Course Approved Training Provider?

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1. Obtain subsidies by SSG for your training organisation’s courses

After your organisation and course funding are approved, your course will be available in Training Partners Gateway for training grant applications.

Furthermore, all Singapore Citizens aged 25 may apply for funding directly from SkillsFuture Credit portal.

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2. Your approved courses will be featured in the MySkillsFuture course portal.

Boost Research

Reach a wider pool of individuals interested in your courses

Showcase Courses Information

Publish additional course information

Enhanced Your Presence

Promote your organisation and trainers

How we are able to assist you to achieve your Non-WSQ Course approval by half the duration?

Our team has more than 15 years of experience in facilitating and managing the process of achieving Non-WSQ Course approval. We do not just give consultation and leave the actual work for you to do. We will actually work with your employees to prepare the submission documents as well as helping you to review your course materials to ensure that they are align to SSG’s requirements.

We are a team of highly skilled professionals. Unlike your in-house employees, we often have the ability to look at your organisation situations without bias and are less distracted by your office issues, hence we can be more productive than your in-house staff.

Online Learning Technology

Why do you need an Online Learning Technology / Learning Management System?

SSG Approved TPs providing full qualifications are subjected to incorporate blended learning in their WSQ Full Qualification. Blended learning is the use of an appropriate mix of classroom learning, e-learning and workplace learning to improve learning efficacy and accessibility.

E-Learning refers to online learning that is usually delivered through a Learning Management System or technology-enabled learning.

How we are able to assist you to setup an effective online learning system that meet SSG’s requirement?

A key component in e-learning is interactivity, as it has been proven to have significant impact on the effectiveness of the learning process. With this in mind, our online learning system includes multi-media technology and scenario-based questioning so that learners can be more engaged and involved in the e-learning process.

We are a business training & education consultancy organisation with in-house digital media content production and learning management system development capabilities. We can definitely bring your online learning to the next level.

Training Programme for Potential / Existing TPs

We have specially designed a WSQ approved training programme “Training Systems Planning and Implementation” for training providers aiming to equip their staff with effective & efficient skills and knowledge in training system planning and implementation, which includes the process flow [what, who, when, why and how] of tasks as well as managing teams in a training organization.

Upon completing the training programme, learners will be equipped with the needed skills to operate a training organization in accordance with SSG’s requirement.

How will this training programme benefit existing TPs?

Continuous improvement review is essential to evaluate and review TP’s WSQ management, operations, and internal quality assurance systems and practices. This is to ensure ATO’s workflow and processes are adherence to SSG’s standard. In the event that the requirement is not adhered to, SSG reserves the right to suspend your SSG Approved TP status up to a certain period.

How will this training programme benefit pre-TPs?

During this training programme you will understand SSG’s requirement in operating a SSG Funded TP and thereafter you will be able to better evaluate your organisation’s suitability to becoming a SSG Funded TP prior to venturing into a highly administrative and rigorous system.

We welcome all enquiries.

For more information, contact us to arrange for a free consultation and quotation.

Contact Us

Telephone

+65 6451 4530

Address

3 Ang Mo Kio Street 62, Link@AMK #02-33,
Singapore 569139

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